Introducing ASNOA University

By Meghan Beach Lang, ASNOA Marketing & Communications Specialist
The Agent Support Network of America (ASNOA) is the go-to independent insurance agency network
that assists captive agents looking to transition into owning their own business and current independent
agents looking to grow their book of business. We take care of vital backroom functions, so affiliates can
spend more time doing what they love: selling insurance. Our mission is to help agents grow their
business through direct carrier access, industry specific training, marketing support and business
automation, using cutting-edge technology and devoted customer service.
For the past 15 years, ASNOA has proven to be different because of the personal nature of our trainings.
We take the time to make sure our agents have to tools and resources necessary to look like a milliondollar
revenue agency from day one.
As a result, it is our pleasure to announce the newly developed ASNOA University. The University
provides every agent and agency personnel who joins ASNOA upfront and ongoing personalized
training to ensure they have all of the skills and knowledge needed to grow their business. Agents
receive training through recorded webinars to view on their own time, scheduled online classrooms with
live instructors, monthly e-newsletters, support calls with staff, or by attending one of the many inperson
trainings across the country.
Topics covered include:
1. Applied Epic: Most agents are aware of Applied Epic as the world’s most widely used agency
management system. Despite all of its benefits, we all know it is a beast to understand, navigate
and comprehensively utilize to your fullest advantage all on your own. As a result, we have
dedicated staff on hand to help with upfront and ongoing training of the system.
2. Carrier Spotlights: Offerings, products, regulations and sales reps change regularly with
insurance carriers. As a result, we put together live webinars and regular e-blasts to ensure you
have the latest information to stay competitive in the marketplace.
3. Small Business Commercial Lines Course: This course provides knowledge and understanding of
the essential principles, coverages, agency management, customer services, best practices and
sales of small business commercial insurance. Our goal is to provide working knowledge of Small
Business ACORD applications and ISO policy forms for: Business Owners Policy (BOP),
Commercial Auto-CA, Workers Compensation-WC and Umbrella – UM.
The Small Business Commercial Lines Course will cover basic working knowledge of regulations,
definitions and classifications, and help agents identify coverages and exclusions. Participants will walk
through how to transfer information from quote sheets into each application and policy form with mock
prospects to ensure a strong understanding of writing commercial business insurance. Participants will
also discover various resources for risk management and review experience modifications, contractor
credits, officer/partner exclusions, audits and more. Materials will be provided for agents to download,
study and utilize in their businesses. In addition, the ASNOA University course will provide practical
resources and informative marketing ideas to sell your new commercial lines insurance capabilities with
The course is offered online with a live instructor over the course of five weeks. Kathy Eraci-Bova,
ASNOA Vice President of Education, will be the course instructor and has been working in the
independent agency sector since 1980. No CE or designations are available for this course at this time.
Graduating agents receive the accolade of accomplishment, the confidence to sell more in a new market
and an ASNOA Small Business Commercial Lines Diploma to do with as they please.
The course is available for free exclusively to ASNOA Agents. Seats are limited intentionally to ensure a
personal and relevant experience for all registrants. As a result, we encourage all ASNOA Affiliated
Agents to register as soon as possible at If you are not a member, feel free
to inquire about how we can help your business grow. We are constantly looking for new ways improve
upon our products and services to help independent insurance agents.
Whether you are a captive agent looking to transition into owning your own business, or a current
independent agent looking to grow your book of business, we can help. With ASNOA, you don’t have to
spend time worrying about daily operations. Instead, you can happily focus on doing what you love:
selling insurance.
Learn more at, call 866.484.9849 or email [email protected]

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