Conference Series

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Chandler, Arizona

Tuesday, May 14 - Wednesday, May 15, 2019
Wild Horse Pass Hotel & Casino
For ASNOA Agents in Arizona, California, Nevada & Washington


The Annual ASNOA Sales Conferences & Trade Shows provide practical solutions for agency members that directly lead to increased sales. At the event we want you to be able to:

What's New?

We are shaking things up by introducing a new program geared towards greater educational and entertainment value. Sessions will be focused on key problems and solutions insurance agency owners face every day; all led by industry experts in addition to carrier presenters. Topics include How to Hire and Keep Top Talent CSRs, Highest Revenue Markets, and How To Scale Without Failing. We are also adjusting our format to keep you moving and engaged throughout the day to encourage deeper discussions and personalized experiences. And lastly, we will provide materials and takeaways exclusive to attendees, so you have an arm full of proven tactics, best practices, case studies and more to use well beyond the event.

  • Fortify rapport with carrier reps to stay ahead of your competition and gain insight on new ways to write business that takes strategic advantage of incentives throughout the year. 

  • Share strategies, ideas, and experiences with industry experts and business owners like you.

  • Build upon your vision and develop actionable insights you can take home as a business owner. 

  • Solidify relationships, develop new meaningful connections, and enjoy a well-earned good time.


Tuesday, May 14, 2019

Morning Sessions

Breakfast & Registration

8:00 - 8:30

Acacia B &C

Brought to you by AgileCap, Echelon, Foremost, Imperial PFS, Progressive, State Auto, and T&S Glass

Opening Remarks

8:30 - 8:35 AM

Acacia B & C

Steve Gebhardt, Southwest Vice President of Distribution, ASNOA

Ralph Kaye, Southwest Vice President of Distribution, ASNOA

Ray Petrocelli CLU, ChFC, Founder & Co-Owner, ASNOA

Joe Kobel, Founder & Co-Owner, ASNOA

Keynote: Competing Online with Results

8:35 - 9:20 AM

Acacia B & C

Learn how you can maximize your social media, reviews and referrals to compete with the Goliaths of the insurance marketing world without breaking the bank.

Caleb Stanton, Regional Vice President, SocialSurvey

Nick Corrao, Regional Vice President, SocialSurvey

Destination Era

9:20 - 9:50 AM

Acacia B & C

Learn what’s coming down the line for the insurance industry in terms of tech, new markets, and client trends.

Bill Anderson, Senior Account Sales Representative, Progressive

Upsell and Cross-Sell like a Pro

9:50 - 10:20 AM

Acacia B & C

Learn how to overcome objections, see new upselling techniques, and hear about unique packages that save your clients money (while providing better coverage and improving your E&O protection).

Thomas Shull, Territory Manager, Foremost

Stephanie Evans, Illinois Senior Field Territory Manager, Foremost

Networking Break

10:20 - 10:35 AM

Acacia B & C

Brought to you by American Modern, Berkshire Hathaway GUARD Insurance Companies, BTIS, Markel, MetLife, Safeco/Liberty Mutual, Travelers, and The Hartford

Panel: Inside the Mind of a Carrier

10:35 - 11:35 AM

Acacia B & C

See inside what key carriers feel are the best practices for success and what to prepare for next in the industry.

Representatives from BTIS, Markel, MetLife, Travelers

Referrals for the Win!

11:35 - 11:50 AM

Acacia B & C

Hear from one of the leading windshield repair & replacement companies in Phoenix, AZ: T&S Auto Glass. They offer mobile windshield repair anywhere in the Phoenix Valley and at their shop in Chandler, AZ.

Mark Weinberg, Owner, T&S Glass

Afternoon Sessions

Lunch & Trade Show

11:50 AM - 1:30 PM

Acacia A

ASNOA Staff Giveaway will occur at 1:25 PM.

Inside the Mind of a Carrier, pt. 2

1:30 - 2:30 PM

See inside what key carriers feel are the best practices for success and what to prepare for next in the industry.

Levi Fisher, Senior Territory Sales Manager, American Modern

Renee Cefalu, Senior Field Representative, Berkshire GUARD Insurance Companies

Jon Hays, AVP Region Manager, Safeco Insurance

Representative from The Hartford

Wealth Management in a Box

2:30 - 3:00 PM

Acacia B & C

Grow your practice, increase your wallet share, and enhance your revenue.

Kelly Carter, Principal, Wealth Management in a Box

Steve Conte, Principal, Wealth Management in a Box

Tradeshow & Snack Lounge

3:00 - 4:00 PM

Acacia A

Snack/Drink Lounge brought to you by Wealth Management in a Box Powered by Creative One

Decrease Servicing, Increase Sales

4:00 - 4:30 PM

Acacia B & C

Learn how to lower non-revenue generating service work by utilizing new client portals and emerging automations and, instead, focus more on growing, profitable markets.

Gina Fee, Commercial Marketing Manager, State Auto

How to Grow your Agency Through Acquisition

4:30 - 5:00 PM

Acacia B & C

Hear how adding acquisitions to your growth plan can accelerate you well past your projected organic growth. Learn how to find the right agency to acquire and how to get the funding to do an acquisition.

Peter Friedman, President/CEO, AgileCap

The Service King Way

5:00 - 5:15 PM

Acacia B & C

Service King strives to be the collision repair operator of choice with state-of-the-art facilities, centralized estimating, clear & transparent claim cycles, rigorous quality control, and regular updates to your clients. They also focus on philanthropy, leadership development, and FREE continuing education.

Kelly Finch, General Manager, Service King

Sean St. Cyr, Director of Operations, Service King

Closing Cocktail Reception

5:30 - 7:30 PM

Ocotillo Ballrooms & Patio

Brought to you by Service King & SocialSurvey

After the conference, join us for an after-hours cocktail reception. Relax and enjoy the conversation and drinks with your fellow attendees and friends.

This conference is made possible by all our sponsors

Aegis General Insurance Agency, Inc.

Agency Revolution

American Summit / National Lloyds

American Reliable


Colonial General


First American

Five Star Restoration




Mercury Insurance

Mexico Insurance Online




UCA General


Full Day Epic Class

In addition to the Sales Conference, sign yourself up for a full day class going over Applied Epic with the training department. Get on-site support for any problems you may be having, learn more about how to use the system, and see what other opportunities are available for you through ASNOA University. Enjoy a continental breakfast, free lunch, and kick-start your event with more knowledge on running your agency!

The Wild Horse Pass Casino & Hotel

Wednesday, May 15, 2019
8:30 AM - 4:30 PM

The team at ASNOA is excited to host this conference at the Wild Horse Pass Hotel & Casino. The hotel has many amenities, including the casino and spa, making this not only a great event for you but a great place to spend a few days. To reserve your room at a discount simply call the reservation line at 520-796-4900 and refer to the “Agent Support Network of America Room Block.”


Contact the hotel

(800) 946-4452
Wild Horse Pass Website

The ASNOA Conference in Arizona will take place on Tuesday, May 14, 2019. After the conference, there will be a cocktail hour hosted by one our sponsors at the bar pictured below. If you are staying for the Epic Class with Kathy Eraci-Bova, ASNOA's VP of Education, that will take place the following day, May 15, 2019.

We look forward to having you.


Local Things to Do

2019 ASNOA Sales Conferences & Trade Shows

Heard enough and ready to register? We'd be more than happy to have you.